Wednesday, December 2, 2009

My roommate, a fellow intern, and I both worked extra hours at our respective stores, both part of the same retail chain, over Thanksgiving break. This was despite TPTB at our university scheduling four exams for us this week - because, let's face it, we need the money, and we're not going to get it next year once our rotations start.

While procrastinating last night, she told me about one of her patients, a woman who apparently has caused problems in her store before. She came in insisting that she was out of her Darvocet and clindamycin, and she needed refills! However, she had just gotten them filled and then picked them up a week or so before according to the records, so insurance wasn't going to pay (not that she was going to get the Darvocet regardless, even if she paid cash). The woman insisted that she did not pick up those medications and do you mean that you SOLD her MEDICATIONS to another PERSON? My roommate was given the task of searching the sign logs, which of course had just been filed away to the basement, for the woman's prescriptions. And, as always happens in these situations, they hadn't been signed for (whoops).

The pharmacist told the woman that the doctor would have be called about an override - luckily, instead of getting royally pissed off, the woman accepted this and went merrily on her way. That was it, until my roommate picked up the phone about an hour later. Same patient. She had a question about one of her medications.

"What is this for? It's P-R-O-P-O-X-Y-P-H-E-N-E..."